Refund policy

Refund & Returns Policy

At SVNK Apparel, all products are made to order through our print-on-demand partners. Because each item is custom-produced specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

We will offer a free reprint or full refund if:

  • Your item arrives damaged or defective
  • There is a print quality issue (misprint, fading, incorrect design)
  • You received the wrong item or size

To be eligible, you must contact us within 14 days of delivery at svnkapparel@gmail.com with:

  • A clear photo of the issue

We do not cover:

  • Sizing issues based on incorrect selection (please refer to our size guide)
  • Delays caused by shipping carriers
  • Lost packages due to an incorrect address provided at checkout

Once approved, reprints are typically fulfilled within 5–10 business days.

For any questions, visit our SVNK Apparel or email us at svnkapparel@gmail.com.